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Can I get a refund on a subscription that is not working correctly?
Firstly, I would suggest contacting the app developer to see if they can resolve the issue you are having.
If they do not respond or they do not help, try these steps: Request a refund for apps or content that you bought from Apple
Firstly, I would suggest contacting the app developer to see if they can resolve the issue you are having.
If they do not respond or they do not help, try these steps: Request a refund for apps or content that you bought from Apple
Apple usually considers all purchases to be final. But, if you have a problem with an a subscription or a purchase, see Subscriptions and Purchases https://support.apple.com/en-euro/billing. If you think you may be able to get a refund, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084
See How long refunds from the App Store or other Apple services take https://support.apple.com/en-us/HT210904
You also may be able to get Apple telephone support for help in solving the problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362Be patient; sometimes you can't get immediate telephone support.
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.
Thank you I will try it out.
Refund
