the application does not open after updating

I updated the application, updated the tablet, and now the My Home application starts running at the time of loading, crashes and does not start at all, what should I do?

iPad, iPadOS 13

Posted on May 25, 2020 1:50 AM

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Question marked as Top-ranking reply

Posted on May 25, 2020 2:16 AM

Try these two troubleshooting steps:

A forced restart of your iPad:--> Restart iPad - Apple Support


If the issue still persists, something could have gone wrong during your latest update process. Should be this case, installing a fresh copy of your iPadOS could be helpful.

To perform this procedure, create a full backup of your iPad, then restore it to factory settings and, in the end, set it up as new, following these instructions:--> Restore your iPhone, iPad, or iPod to factory settings - Apple Support

When done, test your iPad for a while, without restoring data. If everything is okay, you can exclude hardware failures.

Restore data from your previously made backup:--> Restore your iPhone, iPad, or iPod touch from a backup

If the issue comes back again, your data might be corrupt, and you need to start from scratch.

Regards

Giulio

2 replies
Question marked as Top-ranking reply

May 25, 2020 2:16 AM in response to Belka_Quinn

Try these two troubleshooting steps:

A forced restart of your iPad:--> Restart iPad - Apple Support


If the issue still persists, something could have gone wrong during your latest update process. Should be this case, installing a fresh copy of your iPadOS could be helpful.

To perform this procedure, create a full backup of your iPad, then restore it to factory settings and, in the end, set it up as new, following these instructions:--> Restore your iPhone, iPad, or iPod to factory settings - Apple Support

When done, test your iPad for a while, without restoring data. If everything is okay, you can exclude hardware failures.

Restore data from your previously made backup:--> Restore your iPhone, iPad, or iPod touch from a backup

If the issue comes back again, your data might be corrupt, and you need to start from scratch.

Regards

Giulio

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the application does not open after updating

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