IPhone unlocked, sim not supported

I have an unlocked iPhone, confirmed with AT&T, and it’s still saying sim not supported. Trying to use a T-mobile SIM card. Phone is paid off and unlocked. I restored it twice via iTunes and it is still

not allowing me to use my t-mobile SIM card. Any tips?

iPhone 8 Plus

Posted on May 25, 2020 7:23 AM

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Posted on Jun 24, 2020 7:00 AM

As has already been posted, if the message is “SIM Not Supported” then the phone, by definition, is not unlocked, no matter what you were told. If it was just unlocked you need to follow some steps to update the phone—>How to unlock your iPhone for use with a different carrier - Apple Support

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IPhone unlocked, sim not supported

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