Image thumbnail views

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Level 1

32 points

Image thumbnail views

Hi

Im not sure if i'm posting in the right forum but hopefully someone can help me out.

I have recently purchased a Canon 90D camera which has CR3 RAW files.I have downloaded the images onto a folder on my desktop. When i open the folder to view the images the main image shows i highlight it but all of the thumbnails are not images but PS icons (I use Photoshop for editing)

There is also no Exif details which normally appears on the left side of the preview pane in the folder window. Also the .XMP files are blank.

I also have other folders on my desktop which contain CR.2 Raw files from another Canon Camera and the thumbnails all open as images as they should do.

I can view all of the images properly in Adobe Bridge & Lightroom etc

The problem seems to be trying to view them via the Mac preview

I have made sure all of the view options in the folders are the same for the CR3 & CR2

I know this is not a major issue as i can view the images in other programs but it's just annoying

to be able to view Thumbnails in one format and not the other.

I hope someone could give some advice please.

Regards Adrian

Posted on May 25, 2020 8:46 AM

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Answer 1

Best reply

PING11 Author

Level 1

32 points

May 28, 2020 4:11 AM in response to dialabrain

Hi

I have been informed that the Canon CR3 files cannot be viewed as thumbnails on a Mac or Windows default software.

The only way is via Adobe Bridge or Canon DPP software. Some people have said the CR3 files are a different codec to

CR2 etc so Canon wouldn't release a codec to enable the files to be read as normal. (A bit techie for me)

I have downloaded a trial version of FastRawviewer and i must admit i'm very impressed and it does everything i need

It does the same job as Adobe Bridge but i think it is better.

Hope this is of some help

Regards Adrian

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Answer 2

dialabrain

Level 10

122,627 points

May 28, 2020 4:18 AM in response to PING11

Thanks for the info. FWIW, if your only issue is viewing Canon 90D thumbnails you may want to try XnView MP. One advantage it would have is it's free.

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Answer 3

dialabrain

Level 10

122,627 points

May 25, 2020 8:54 AM in response to PING11

I can confirm the issue. Whether it's an Apple issue or the support Canon supplied for the 90D I don't know. In either case, I get the same result.

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Answer 4

PING11 Author

Level 1

32 points

May 25, 2020 9:44 AM in response to dialabrain

Thanks for the reply.

I have posted the issue on the Canon EOS forum so will let you know if i get a response.

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Answer 5

dialabrain

Level 10

122,627 points

May 25, 2020 9:46 AM in response to PING11

You're welcome.

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Answer 6

PING11 Author

Level 1

32 points

May 28, 2020 4:29 AM in response to dialabrain

Cheers for the link and il have a look at XnView.

Its only the CR3's i have problem with as i can view the CR2 from my 5DMKIV on my Mac.

Adrian

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Answer 7

dialabrain

Level 10

122,627 points

May 28, 2020 4:37 AM in response to PING11

I understand. It's not CR3 files in particular. It's CR3 files from specific Canon cameras. For example, I can view CR3 files from a Canon EOS R but not an RP.

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