You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

so what dues this mean and when i will get my new iPhone ? and is a holiday today so will the 10 day start after today ?

replacement product pending ? yesterday i talk to app they tell me i need a new iPhone and the will replace it have they send it out yet ? because i have not got a ship number so i can track it yet and i will like to know if the 10 day warrant will so work if today is a holiday ? because app say it need the old one in 10 day so i do't have to pay ship but today is a holiday so will the 10 start after today or when it start and when will it be ship too ?

Posted on May 25, 2020 12:23 PM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2020 12:52 PM

Hi there! Thanks for contacting the Apple Community. I'll be helping you out today!


Alright, since today is a holiday, like you said, it is possible that Apple hasn't shipped out your replacement device yet. Just to make sure, go ahead and contact Apple Support through this link: https://support.apple.com/contact


I hope this helps!

1 reply
Question marked as Top-ranking reply

May 25, 2020 12:52 PM in response to annopee1

Hi there! Thanks for contacting the Apple Community. I'll be helping you out today!


Alright, since today is a holiday, like you said, it is possible that Apple hasn't shipped out your replacement device yet. Just to make sure, go ahead and contact Apple Support through this link: https://support.apple.com/contact


I hope this helps!

so what dues this mean and when i will get my new iPhone ? and is a holiday today so will the 10 day start after today ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.