The front camera works fine on the iphone camera, only encountered the problem with front camera when using on other apps. My facetime doesnt work either, it ended my call right away when i tapped answer call. Social media apps like instagram front camera doesnt work either, the back camera works fine on all apps, i just have problems with the front camera.
iPhone 7 Plus, iOS 13
Hi.
i am having the same problem with my iPhone 7 Plus..
and i know of another person that is having the same problem also with an iPhone 7 Plus.
my real camera works great on any app but my front facing câmera only works on the iPhone câmera app..
on FaceTime i cannot answer calls, the iPhone ends the call as soon as i press the button to answer the call (vídeo)
on the Facebook Messenger app my front câmera just shows a Black screen...
it is not a front camera problem because, as i said, the front câmera works on the iPhone câmera app.. i can take selfies, no problem..
but on every other app the front camera does not work.. and that includes FaceTime..
this started happening after an IOS update.. last week was able to video-chat on facetime,.. since then i updated the phone and FaceTime is not working anymore..
this is a software issue that is affecting the iPhone 7 Plus..
the person i know that also has an iPhone 7 Plus with the same problem, it all started after an IOS update too..
i also have an iPhone 7 and that was not affected.. it seems it is just the iPhone 7 plus
Hello Elisabai,
I see you're having problems with your front camera while using certain apps. I am happy to help! Below I am linking some articles that can help you fix this. First, this may help with your camera problems:
If the camera or flash on your iPhone, iPad, or iPod touch isn't working
Second, this may help with FaceTime:
If you can't make a FaceTime call on your iPhone, iPad, or iPod touch
Let me know if I can be of further help, and have a great day!
Im sorry but it still doesn’t work, i tried everything i could, the flash works fine, nothing wrong with the camera’s flash
Iphone7plus front camera freezes on downloaded apps
