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How come i can't download apps from the app store?

I keep trying to download apps from the app store but i asks me to review my conditions since i have never used the app store but then when i click "review" it takes me to a blank page...

iPad, iPadOS 13

Posted on May 25, 2020 5:47 PM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2020 6:16 PM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  


Apple ID has not yet been used with the iTunes store. Please review your account information

1 reply
Question marked as Top-ranking reply

May 25, 2020 6:16 PM in response to jax1989

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  


Apple ID has not yet been used with the iTunes store. Please review your account information

How come i can't download apps from the app store?

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