Reboot on sleep Catalina - Kernel Panic Error
I am having kernel panics , after upgrading to Catalina 10.15.4 , reboot on sleep
panic(cpu 0 caller 0xffffff7f8e63b231): nvme: "Fatal error occurred. ID=0xffffffff ARG1=0xffffffff
MacBook Pro Retina
I am having kernel panics , after upgrading to Catalina 10.15.4 , reboot on sleep
panic(cpu 0 caller 0xffffff7f8e63b231): nvme: "Fatal error occurred. ID=0xffffffff ARG1=0xffffffff
MacBook Pro Retina
Dealing with Kernel Panics
Disconnect any third-party peripherals including any USB hubs. How to use safe mode on your Mac, Use safe mode to isolate issues with your Mac - Apple Support then boot the computer into Safe Mode: Use safe mode to isolate issues with your Mac - Apple Support and Playing Safe- what does Safe mode do? See Diagnosing problems- crash, freeze, panic, or spinning beach ball?, Don’t Panic! Understanding & Troubleshooting Kernel Panics in macOS, How to fix kernel panics after installing OS X updates | MacIssues, and If your Mac restarted because of a problem - Apple Support.
Kernel panics are indicative of possible hardware failure, so you should Check your Mac with hardware diagnostics or AHT. Kernel panic logs are found in: /Library/Logs/DiagnosticReports/ folder.
If you have no success figuring what is happening then you may need to examine the software you have running when the panics occur. Be sure it’s all current. If you must to resolve the problem erase the disk and reinstall macOS. Follow this outline to reset the computer to the factory-new state: Factory reset of your Mac - Apple Support.
Boot Into Safe Mode
Dealing with Kernel Panics
Disconnect any third-party peripherals including any USB hubs. How to use safe mode on your Mac, Use safe mode to isolate issues with your Mac - Apple Support then boot the computer into Safe Mode: Use safe mode to isolate issues with your Mac - Apple Support and Playing Safe- what does Safe mode do? See Diagnosing problems- crash, freeze, panic, or spinning beach ball?, Don’t Panic! Understanding & Troubleshooting Kernel Panics in macOS, How to fix kernel panics after installing OS X updates | MacIssues, and If your Mac restarted because of a problem - Apple Support.
Kernel panics are indicative of possible hardware failure, so you should Check your Mac with hardware diagnostics or AHT. Kernel panic logs are found in: /Library/Logs/DiagnosticReports/ folder.
If you have no success figuring what is happening then you may need to examine the software you have running when the panics occur. Be sure it’s all current. If you must to resolve the problem erase the disk and reinstall macOS. Follow this outline to reset the computer to the factory-new state: Factory reset of your Mac - Apple Support.
Boot Into Safe Mode
Kappy -- Thanks for your detailed tips. But, since Catalina 10.15.5 upgrade, I get that panics as well. Never before. So, I get the list you're suggesting, but It just seems like it is introduced by the upgrade. At least, that is what I see. I'll try some of your hints, but they seem pretty standard support to me: erase everything and install again type of answer, like apple support often do. Or should I say Microsapple. They're heading that way :-)
Anyway: it is helpful !! no offence... just frustration
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Update on this : this happens when my big LG monitor is connected when going/coming back to sleep. Without anything connected, it comes back fine from sleep. looking further...
Disconnect the external monitor. In Energy Saver preferences set the GPU to integral or discrete but NOT automatic. Turn off Power Nap. Turn on Don't put computer to sleep when display sleeps. See if that helps. I know it's temporary. As of now there is nothing coming from Apple. If it's a Catalina bug, then maybe it gets fixed by the upcoming new update to Catalina.
10.15.6 fixed it for me !!! I was working with Apple support for several weeks without solution. They said it was very likely coming from external installed software. They could not identify which one... I was convinced it was not, as it was introduced with ;y upgrade to 10.15.5 and the kernel panic occurred only with my external monitor attached and the log showed always the AMD graphic card to crash ... Anyway, the new update doesn't say anything about fixing this. You can read it here https://support.apple.com/en-us/HT211289
They probably don't want to admit. But still, happy it's fixed
Yes, that, too, is a common problem. Don't use an external monitor.
Actually mine was a hardware problem, Catalina is working fine on my other hardware. Apple has been kind enough to repair it for me, at no cost.
Take it to Apple they will fix it, after I sent my laptop in, no issues with Catalina in fact it is working perfect like brand new machine very impressed
I am on a Mac Pro 2019 with high end specs.
I facing panic on sleep most of the time as well as frequent disconnection of my Promise Pegasus3 external TB3 raid unit.
The last crash on sleep left this panic error:
panic(cpu 0 caller 0xffffff801029167c): Wake transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.iokit.IONetworkingFamily. Thread 0x3ec4e6.
I was facing the issue on 10.15.4 but it's even worse on 10.15.5.
I have tried disconnecting everything, no difference whatsoever...
Cheers,
Bernard
If I may ask, what did they fix?
Thank you.
As of today with a 10.15.5 2019 16-inch Pro I am seeing this on a daily basis.
My configuration:
Apple really needs to get it together and fix this.
Reboot on sleep Catalina - Kernel Panic Error