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Updates downloaded from App store will not install

App store shows updates are downloaded and ready to install. When clicking "Update" the "Restart" notification pops up. Clicking "Restart" results in a notification window "Available Updates have changed." Clicking on "Show Details" circles back to showing same updates available. Thanks for your help as I cannot figure out what is wrong.

Mac Pro, macOS 10.13

Posted on May 26, 2020 5:29 AM

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Posted on May 26, 2020 5:54 AM

Hi, do these updates relate to another Apple ID that was perhaps used on your computer? I've seen this problem happen when two people have at one time or another both logged into a Mac. When you're in the App Store go to 'Window' and check who's Apple ID is logged in.

These instructions may assist you also https://support.apple.com/en-au/HT201541

3 replies
Question marked as Top-ranking reply

May 26, 2020 5:54 AM in response to MrBill_3591

Hi, do these updates relate to another Apple ID that was perhaps used on your computer? I've seen this problem happen when two people have at one time or another both logged into a Mac. When you're in the App Store go to 'Window' and check who's Apple ID is logged in.

These instructions may assist you also https://support.apple.com/en-au/HT201541

Updates downloaded from App store will not install

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