I think someone has accessed my account. I have changed the password. How can I take back "organizer" status?

I think someone has accessed my account and taken over as "organizer" in family sharing. I have changed all the passwords. I am trying to install an app on my Childs phone, but it is not asking me permission as organizer. How do I take back role of organizer?



iPhone 11, iOS 13

Posted on May 26, 2020 10:23 AM

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Question marked as Top-ranking reply

Posted on May 27, 2020 9:27 AM

Hi helpmepleasepleasepleaseplease,


Thanks for coming to Apple Support Communities for help today with Family Sharing. It sounds like you are concerned you are no longer the organizer of your family and Ask To Buy isn't working.


Anytime you are concerned you have a compromised account, changing the password would be a recommended step: If you think your Apple ID has been compromised.


However, someone wouldn't be able to take over your organizer role in your family. You would need to disband the group and then the family would need to be re-formed under another organizer.


There are also certain steps that would need to happen if a child account is moved to another family: Move a child to another group using Family Sharing


For the issue with Ask To Buy, please see this article's steps: If Ask to Buy isn't working.


Have a fantastic day!




1 reply
Question marked as Top-ranking reply

May 27, 2020 9:27 AM in response to helpmepleasepleasepleaseplease

Hi helpmepleasepleasepleaseplease,


Thanks for coming to Apple Support Communities for help today with Family Sharing. It sounds like you are concerned you are no longer the organizer of your family and Ask To Buy isn't working.


Anytime you are concerned you have a compromised account, changing the password would be a recommended step: If you think your Apple ID has been compromised.


However, someone wouldn't be able to take over your organizer role in your family. You would need to disband the group and then the family would need to be re-formed under another organizer.


There are also certain steps that would need to happen if a child account is moved to another family: Move a child to another group using Family Sharing


For the issue with Ask To Buy, please see this article's steps: If Ask to Buy isn't working.


Have a fantastic day!




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I think someone has accessed my account. I have changed the password. How can I take back "organizer" status?

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