Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

not able to add my phone number in face time says this number is not available

My iphone is just not taking my mobile number and says this phone number is not available , choose a different number.This is when i am adding the number for imessage and facetime. Please assist.

Posted on May 26, 2020 9:46 PM

Reply
Question marked as Best reply

Posted on May 27, 2020 5:56 AM

Add or remove your phone number in Messages or FaceTime - Apple Support


See the above and try the steps below...do not leave any steps out...should it not help do what the last line says...


If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:

  1. On your Mac:
    • In Messages, choose Messages > Preferences, then click Accounts and select your iMessage account. Click Sign Out.
    • In FaceTime, choose FaceTime > Preferences, then click Sign Out.
  1. On your iPhone, iPad, and iPod:
    • Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    • Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
  1. On your iPhone:
    • Go back to Settings > Messages and make sure that iMessage is turned on.
    • Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.
  1. Using the same Apple ID, sign back in to Messages and FaceTime on your other devices. 

If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support.

1 reply
Question marked as Best reply

May 27, 2020 5:56 AM in response to rkrrkr

Add or remove your phone number in Messages or FaceTime - Apple Support


See the above and try the steps below...do not leave any steps out...should it not help do what the last line says...


If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:

  1. On your Mac:
    • In Messages, choose Messages > Preferences, then click Accounts and select your iMessage account. Click Sign Out.
    • In FaceTime, choose FaceTime > Preferences, then click Sign Out.
  1. On your iPhone, iPad, and iPod:
    • Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    • Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
  1. On your iPhone:
    • Go back to Settings > Messages and make sure that iMessage is turned on.
    • Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.
  1. Using the same Apple ID, sign back in to Messages and FaceTime on your other devices. 

If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support.

not able to add my phone number in face time says this number is not available

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.