microsoft office disappeared

so my my sister updated my mac to catalina and now i cant see/use anything microsoft office especially word and excel since i use them a lot. somehow i managed to downgrade the os to mojave but i still cant use word and excel. (macbook air mid 2013)

MacBook Air 11″, macOS 10.14

Posted on May 27, 2020 2:00 AM

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Posted on May 28, 2020 8:04 AM

While upgrading to Catalina isn't supposed to remove any of your personal data or third party apps, you aren't the first person here to report Office 2011 or 2008 were actually removed from the drive. In a way, it doesn't matter since they won't work in Catalina anyway, but it still shouldn't do that.


If you need Office and don't want to revert to a backup with an older OS, then I would strongly suggest getting Office 365, or the one-time cost Office 2019. The main reason being, if your Excel or other Office docs are even just somewhat complex, it's unlikely OpenOffice will display them correctly. Apple's, very weak substitutes, Pages/Numbers, even less likely.


It's also important to keep in mind who uses your data. Do you share files between clients? If so, then seriously, don't even consider anything but a newer version of Office. Your clients will eventually pull their business away from you if they have to juggle getting files to and from you using apps that are not fully compatible.

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Question marked as Top-ranking reply

May 28, 2020 8:04 AM in response to chelsica

While upgrading to Catalina isn't supposed to remove any of your personal data or third party apps, you aren't the first person here to report Office 2011 or 2008 were actually removed from the drive. In a way, it doesn't matter since they won't work in Catalina anyway, but it still shouldn't do that.


If you need Office and don't want to revert to a backup with an older OS, then I would strongly suggest getting Office 365, or the one-time cost Office 2019. The main reason being, if your Excel or other Office docs are even just somewhat complex, it's unlikely OpenOffice will display them correctly. Apple's, very weak substitutes, Pages/Numbers, even less likely.


It's also important to keep in mind who uses your data. Do you share files between clients? If so, then seriously, don't even consider anything but a newer version of Office. Your clients will eventually pull their business away from you if they have to juggle getting files to and from you using apps that are not fully compatible.

Jun 30, 2020 10:57 AM in response to Fudgemulkern

You can upgrade MS Office to Microsoft Office 2019 Home and Student for Mac or Office 365 or go back two your previous version: Revert your Mac to a previous macOS version - Apple Support 


Depending on how extensive your use of Office is you could also use the open source, free LibreOffice. It can open, read, edit, create Office documents and see them in either Office formats or their own formats, The same goes for Apple's Pages, Numbers and Keynote apps.


May 31, 2020 2:50 AM in response to Kurt Lang

Kurt Lang wrote:

It's also important to keep in mind who uses your data. Do you share files between clients? If so, then seriously, don't even consider anything but a newer version of Office. Your clients will eventually pull their business away from you if they have to juggle getting files to and from you using apps that are not fully compatible.


That said, remember, too, that the opposite is also true. If you install a later version of Microsoft Office, and your clients have old versions, files you create may not be compatible with theirs. You may have to save files in older formats (eg .doc instead of .docx) for them to read them.

May 31, 2020 8:41 AM in response to The_Knowledge_Seeker

Yup, that can happen, too. But generally, as the vendor, you need to be compatible with them, not they with you.


If the other way around with you as the customer, if you send your vendor something their older version of software can't open, they need to purchase a version that can.


It's the very rare client who will dumb down their documents for a vendor. They expect you to be able to work with them. Not the other way around.


Edit: I should add, this is the (mostly) normal sequence if the client it sending you their files. It can be completely the other way around. Such as, you're hired to build a 16 page mailing advertisement for a resort, or whatever. They hired you because they have neither the skills or software to do it. So anything you use, InDesign, Quark XPress, is up to you. That they can't open the completed docuement is irrelevant. They hired you to do the work.

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microsoft office disappeared

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