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I can’t Update my iPhone?

My account has been disabled in the App Store and iTunes.

I can’t Update my iPhone?

iPhone 11, iOS 13

Posted on May 27, 2020 5:18 AM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2020 6:17 AM

Did you see this message: 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

6 replies
Question marked as Top-ranking reply

May 27, 2020 6:17 AM in response to maryse18

Did you see this message: 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

I can’t Update my iPhone?

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