locked out my Ipad - no passcode, Itunes or backup. How do i factory reset?
I am locked out my Ipad - forgot my passcode as I just use fingerprint, I have no Itunes or backup.
How do i factory reset?
Thanks
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If you have forgotten your iPad passcode, you have no alternative other than to follow this process:
https://support.apple.com/en-gb/HT211078
You will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
If you don’t own a PC or Mac, a helpful friend or relative’s PC/Mac will suffice - or, when Apple Stores reopen, you can visit the Genius Bar for assistance.
You will also need your AppleID credentials.
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
