Dead Pixels on new MacBook Pro 13
Just received my £1799 MacBook Pro and sadly I have a load of dead pixels all over the screen? Is this normal? One of them is that big that I noticed it as soon as I started the Mac up, any advice?
Just received my £1799 MacBook Pro and sadly I have a load of dead pixels all over the screen? Is this normal? One of them is that big that I noticed it as soon as I started the Mac up, any advice?
LAFANGA wrote:
Just received my £1799 MacBook Pro and sadly I have a load of dead pixels all over the screen? Is this normal? One of them is that big that I noticed it as soon as I started the Mac up, any advice?
This is no sort of normal that I am aware of.
You have 14 days to return for a full reund or exchange for one that works out of the box.
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
LAFANGA wrote:
Just received my £1799 MacBook Pro and sadly I have a load of dead pixels all over the screen? Is this normal? One of them is that big that I noticed it as soon as I started the Mac up, any advice?
This is no sort of normal that I am aware of.
You have 14 days to return for a full reund or exchange for one that works out of the box.
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Thanks for that, I spoke to Apple support who have arranged for an exchange to be sent out.
LAFANGA wrote:
Thanks for that, I spoke to Apple support who have arranged for an exchange to be sent out.
Good computing LAFANGA !
Dead Pixels on new MacBook Pro 13