Airpods not connecting the Dell Laptop

Question

Level 1

8 points

Airpods not connecting the Dell Laptop

Hi all,

I've googled the heck out of this one, and cannot figure it out.

I recently have received a pair of airpods (yay!) and am trying to connect them to my work laptop, which is a Dell Latitude e7440. I've followed all the internet's how-to guides; the airpods are in pairing mode (in their case, white light blinking), bluetooth is on and updated on my laptop, but the airpods are never appearing in the bluetooth list. I'm at a loss what to do from here.

Help!

Windows, Windows 10

Posted on May 27, 2020 10:38 AM

Reply

Answer 1

deggie

Level 10

167,525 points

May 27, 2020 12:49 PM in response to rpserafino

You may need to update the Bluetooth driver on your computer but you will need to check with your IT people to see if you can do this. And your IT people may be blocking pairing with BT devices.

Reply

Answer 2

TheLittles

Level 10

203,019 points

May 27, 2020 12:29 PM in response to rpserafino

rpserafino Said:

“Airpods not connecting the Dell Laptop: [...]Thanks. I've viewed both of those articles already, and they are not useful as I'm trying to connect to a PC - not an Apple device.”

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Try These Links From Microsoft Domain:

A. Fix Bluetooth problems in Windows 10 - Microsoft Support