Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HBO MAX

I am trying to download HBO MAX onto my apple tv, but when I come across it on the app store, it only has an "UPDATE" option, and when I click on that it asks for a password to an APPLE ID account that isn't even signed into my apple tv device anymore...


Any suggestions on how to get past this?

Posted on May 27, 2020 12:25 PM

Reply
Question marked as Apple recommended

Delete the app with the wrong account. Then download a fresh version with the wanted account.

Apps stay attached to accounts that were used to download them, as far as the App Store is concerned.

Posted on May 27, 2020 8:23 PM

7 replies

HBO MAX

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.