I just bought an iPad but it says it needs the Apple ID and password of the other user what do I do. I bought it from someone online for my daughter

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I just bought an iPad but it says it needs the Apple ID and password of the other user what do I do. I bought it from someone online for my daughter

Posted on May 27, 2020 2:10 PM

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Answer 1

anypats

Level 7

21,357 points

May 27, 2020 2:25 PM in response to Kneedhelp1980

You'll need to contact the previous user and have them remove it from their Apple ID. Without that you will be unable to use the device. If they can't or won't remove it then you need to get a refund.

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I just bought an iPad but it says it needs the Apple ID and password of the other user what do I do. I bought it from someone online for my daughter

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