You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 8 plus hot spot keeps disconnecting

Hi everyone I am have a trouble with my iPhone 8 plus, the hot spot keeps disconnecting, so when its connected to iPad will work for about 20 minutes and the disconnects, the same when connected to my laptop it cuts out , I have googled and tried everything but nothing seems to fix the cutting out of the hot spot, if I remove sim card and put it in an old iPhone 6 plus, I dont have the problem the hot spot works fine so there appears to be something wrong with the iPhone 8 Thanks in advance Craig

iPhone 8 Plus, iOS 13

Posted on May 27, 2020 2:29 PM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2020 4:34 PM

If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) - Apple Support...may help...


Change the name of your iPhone, iPad, or iPod using your computer - Apple Support


Do both your phones have the same name...even if they don't change the name of the 8 and update the network settings to match the new name and delete the old setting...

3 replies
Question marked as Top-ranking reply

May 27, 2020 4:34 PM in response to Craigiphone8

If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) - Apple Support...may help...


Change the name of your iPhone, iPad, or iPod using your computer - Apple Support


Do both your phones have the same name...even if they don't change the name of the 8 and update the network settings to match the new name and delete the old setting...

iphone 8 plus hot spot keeps disconnecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.