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Mail

Mail will not stay open for more than 10-20 seconds. It crashes. It will open again, but crash again within the same length of time. Can I rebuild the Mail program?


iMac 27″, macOS 10.13

Posted on May 27, 2020 3:15 PM

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Posted on May 27, 2020 6:21 PM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.



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May 27, 2020 6:21 PM in response to pinotbob

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.



Jun 26, 2020 8:07 AM in response to pinotbob

I had the same thing happen to me, in Catalina in this case. I disabled accounts one by one in Internet Accounts until I found which one seemed to be causing the issue. It was an Exchange account. I deleted the account, then added it as a new one, and, so far fingers crossed knock on wood and all that, Mail is staying open. There's no telling for sure what caused the issue, unfortunately, but for now this seems to have fixed it.

Mail

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