After i buy a ringtone via Itunes Store, not downloading

After i buy a ringtone via Itunes Store, not downloading.

If I go up the https://reportaproblem.apple.com/ I do not see that I would have bought it then, but I can prove it because I received it from him by sms. (I can prove that he deducted the sum my card!)

what should I do?

BR,

Drizzix