Unable to update apps on macbook pro
Getting below error:
Unable to update app because it was refunded or purchased with a different apple id
for inbuilt apps like pages , keynotes and Numbers.
how to fix this.
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Getting below error:
Unable to update app because it was refunded or purchased with a different apple id
for inbuilt apps like pages , keynotes and Numbers.
how to fix this.
Then I'm stumped. I would call Apple Support. There may be some other problem.
Contacting Apple Customer and Support Service
Then I'm stumped. I would call Apple Support. There may be some other problem.
Contacting Apple Customer and Support Service
You are trying to update an app that was purchased using a different Apple ID than the one you are now using.
Please read Writing an effective Apple Support Communities question. We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Include your hardware information and installed version of macOS. Try to write clearly. Think about what you want to say before you write it down, then re-read it to see if it makes sense.
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These forums only provide help with Apple products. Thank you for your understanding and support.
@Kappy
I have a single id that i have been using since i started . That's why the error message displayed didn't make any sense to me .
I am using MacOs Catalina v- 10.15.5.
Did you get your computer from a previous owner, i.e., pre-owned?
No , i brought this brand new.
I have the same issue. This is my 2nd brand new MacBook Pro in 3 weeks. The other one completely crashed within 48 hours. Both of them gave me the error you described.
Unable to update apps on macbook pro