Payment Card

I’m unable to remove my payment card, it continually tells me that there is an active subscription on this account that requires at least one payment on file, I have no active subscriptions. What should I do?

iPhone 7, 13

Posted on May 28, 2020 5:16 PM

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Question marked as Top-ranking reply

Posted on May 28, 2020 6:39 PM

If you have double checked your subscriptions, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple     

1 reply
Question marked as Top-ranking reply

May 28, 2020 6:39 PM in response to Ehhhhhhhhhhhh

If you have double checked your subscriptions, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple     

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Payment Card

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