Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

saniyyiah Author

Level 1

4 points

my phone is stuck in boot loop

can someone help

iPhone 6s Plus, iOS 13

Posted on May 28, 2020 5:19 PM

Reply

Best reply

Level 6

18,372 points

Posted on May 28, 2020 5:27 PM

Force restart iPhone - Apple Support

Force restart iPhone 6s, iPhone 6s Plus, or iPhone SE (1st generation)

Press and hold both the Sleep/Wake button and the Home button.
When the Apple logo appears, release both buttons.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

View in context

Similar questions

1 reply

Best reply

Level 6

18,372 points

May 28, 2020 5:27 PM in response to saniyyiah

Force restart iPhone - Apple Support

Force restart iPhone 6s, iPhone 6s Plus, or iPhone SE (1st generation)

Press and hold both the Sleep/Wake button and the Home button.
When the Apple logo appears, release both buttons.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Reply

my phone is stuck in boot loop

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up