Software update

I have an iPhone 7 that has been saying no service for a week now. It tells me that it needs a software update but when I try to update it it says I need to be connected to internet to update, which I always am. I’ve tried everything ( new sim, restart, setting reset, ect) nothing works. Apple told me it’s my carriers fault (Xfinity) but when I went to Xfinity they switched out my sim and tried multiple things just to tell me it’s an issue with Apple. What’s wrong with my phone??

iPhone 7, iOS 13

Posted on May 28, 2020 5:29 PM

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