You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Flashing Folder with question mark on new computer

Just got the computer. Turned it on and I have a flashing folder with question mark. I saw the post about pressing command r. I tried that and it didn't work. I think it's because the keyboard hasn't been connected to the computer yet. What can I do?

Posted on May 28, 2020 6:11 PM

Reply
Question marked as Top-ranking reply

Posted on May 28, 2020 6:42 PM

Contact AppleCare ASAP to arrange a return for exchange.

1 reply

Flashing Folder with question mark on new computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.