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Ipod touch not being recognised

I Have an Ipod touch that is not being recognised on a laptop despite restoring to factory settings,restarting both laptop and ipod multiple times and making sure I have the latest Itunes. Another Ipod is being recognised with no issue. The faulty one is recognised on an older laptop. Please help. Thanks

iPod Touch (3rd Gen)

Posted on May 28, 2020 6:41 PM

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Question marked as Best reply

Posted on May 28, 2020 6:59 PM

Hello,


Please refer to the following Apple Support document.


If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

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Ipod touch not being recognised

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