External SSD damaged & some files corrupted?

Hello, I recently purchased an external ssd for my MacBook, but now when I try to open some of the videos I have on it, QuickTime refuses to play them, VLC freezes midway through, or something else of the like with any other application I try. This only happens for certain files, and when I try to open them, the laptop loses functionality and the only way to stop it is to do a forced restart. I tried to move one of the files to my Desktop, and it tried for a while before giving me an error message with the error code 36, and then froze up again. I tried searching for this error code and found no similar experiences to mine. The files were fine when I moved them to the hard drive, and were functional for some time while on the hard drive, but at some point got corrupted. I can't find any way to identify or restore the damaged files, doing First Aid in Disk Utility on the drive does nothing, and I don't want to do anything that will lose the files on the drive, as I have nearly a terabyte of data on it and nowhere else to store it. My current theory is that at some point, I accidentally removed the drive without ejecting it first, and that caused the files to be corrupted, as it happens in batches of files at a time and has happened twice now. What can I do to restore or identify the corrupted files? and how can I ensure that it doesn't happen again?

MacBook Pro 13″, macOS 10.14

Posted on May 28, 2020 7:45 PM

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May 29, 2020 1:34 AM in response to belegityt

You've have already identified a potential issue and the solution - do not unplug the drive without ejecting it first.


The other possibility is your external drive is failing. If the data is important, never rely on having it in one place.


Unfortunately, you will not be able to recover the corrupt files but moving forward you should get another drive and make a copy of anything else that you don't want to lose.


Considering the cost of data recovery from a lab is upwards of $800 with limited success, spending under $100 for another drive is a bargain.

May 29, 2020 8:55 AM in response to Crynay

Thanks for the quick response! I figured just as much, I've ordered a backup hard drive and a more reliable cable so it won't accidentally unplug itself, which was happening with this old cable. Just one more question꞉ how can I identify which files are corrupted without going through them one by one? It's terribly inconvenient to force restart the computer every time I open one.

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External SSD damaged & some files corrupted?

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