Unable to bypass TouchID for password

I'm helping my elderly mother solve the issue of not being able to use her Touch ID. She is trying to install a new app and there is no way to bypass the Touch ID and simply enter her password. How do you bypass Touch ID to install app?

Posted on May 28, 2020 8:53 PM

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1 reply

May 28, 2020 8:57 PM in response to anniee

Hi,

Go to settings—— Touch Id & Passcode ——Enter your passcode—- then disable the touch id for Itunes & App store.

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Unable to bypass TouchID for password

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