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Help to add iTunes gift card but won’t allow because of family share

Trying to add a gift card but Apple ID won’t connect, says family share unavailable

iPhone 11, iOS 13

Posted on May 29, 2020 8:18 AM

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Question marked as Best reply

Posted on May 29, 2020 8:39 AM

Have you tried signing out of iCloud, restarting, and then signing back in again?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

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1 reply
Question marked as Best reply

May 29, 2020 8:39 AM in response to derik25

Have you tried signing out of iCloud, restarting, and then signing back in again?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

Help to add iTunes gift card but won’t allow because of family share

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