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Apple Pay Set Up Problem

Hi,


I've had to restore my iPhone XS Max for another issue. I know have a problem with the card not being verified with the bank.


I told my bank it wasn't working and they referred me to apple. I rang them and they gave me some steps to do. This didn't work either. They are now closed so was wondering if anyone had some tips?


I've removed the card and added it again. I didn't really want to go through resetting my phone again.


Thank you.

iPhone XS Max

Posted on May 29, 2020 11:55 AM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2020 11:57 AM

  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


1 reply
Question marked as Top-ranking reply

May 29, 2020 11:57 AM in response to jordanjordanc

  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


Apple Pay Set Up Problem

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