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Apple Pay

I set this up last night but had to totally wipe the phone this morning and start again, now my bank won’t let me add my card to my phone?!

security kind of thing although I’ve told them what happened.

they said I need to contact Apple and ask them for a token or something so they can see my iPhone then they can sort it?

anyone else experienced this?

iPhone 11, iOS 13

Posted on Aug 5, 2020 8:27 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2020 8:42 AM

Hello KAlbrighton,


We want you to be able to use your card with Apple Pay, so let's get you pointed in the right direction for help with that.


Make sure you have followed all of the steps in this resource: If you can't add cards to Wallet to use with Apple Pay


If you are still unable to add the card, reach out to our experts here: Get Support


Have a great day.

3 replies
Question marked as Top-ranking reply

Aug 8, 2020 8:42 AM in response to KAlbrighton

Hello KAlbrighton,


We want you to be able to use your card with Apple Pay, so let's get you pointed in the right direction for help with that.


Make sure you have followed all of the steps in this resource: If you can't add cards to Wallet to use with Apple Pay


If you are still unable to add the card, reach out to our experts here: Get Support


Have a great day.

Apple Pay

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