Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mini iPad is locked out and I can’t get in without my deceased brother

Okay so this is gonna sound weird but I have my brothers old iPad min 2, but my brother passed away... it is locked and won’t let me reset it without that Apple ID login info... which I don’t know. He gave it to me a while back but it had a broke screenince my brother is gone how am I supposed to get ahold of him to reset it... like it’s his login info and I have no access to it... please help. I’m locked out and it has really important family pics and videos...

iPad mini 2 Wi-Fi

Posted on May 29, 2020 11:55 AM

Reply
Question marked as Best reply

Posted on May 29, 2020 12:05 PM

See this article: How to request access to a deceased family member's Apple accounts

1 reply

Mini iPad is locked out and I can’t get in without my deceased brother

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.