Why has my Apple ID been disabled

Why has my apple account been disabled?


iPhone 11, iOS 13

Posted on May 29, 2020 1:59 PM

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Question marked as Top-ranking reply

Posted on May 29, 2020 2:01 PM

If this is in the iTunes/App Store, see the 3rd link.


If your Apple ID is locked or disabled - Apple Support.       


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       

2 replies
Question marked as Top-ranking reply

May 29, 2020 2:01 PM in response to DizzyDaDon

If this is in the iTunes/App Store, see the 3rd link.


If your Apple ID is locked or disabled - Apple Support.       


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       

May 29, 2020 2:06 PM in response to DizzyDaDon

See If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled https://support.apple.com/en-us/HT204306, especially the section entitled Remove your passcode. 

 

If you don't have a computer as mentioned in Remove your passcode, then "borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider. Of course the second option may not be available to you now. Yet some Apple Stores are open. So if one is open in your area, then you can go there to deal with your problem.

 

Later the document says: "If you can't update or restore your device using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone, iPad, or iPod touch."

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Why has my Apple ID been disabled

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