📢 Newsroom Update

The iPhone 16 and iPhone 16 Pro lineups, Apple Watch Series 10, the new black titanium Apple Watch Ultra 2, AirPods 4, and new colors for AirPods Max are now available! Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

iOS 18 is now available

Customize your iPhone in more ways than ever, stay connected with friends and family, and relive your favorite moments. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My screen is only in Black and white

My screen only shows in black and white


Posted on May 29, 2020 5:55 PM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2020 2:37 PM

Hey there, and welcome to Apple Support Communities, rock128!


From my understanding, you’re only able to see black and white images on your iPhone. I’d like to work with you to get that color back.


I’d recommend checking to see if grayscale is enabled in Settings > Accessibility > Display & Text Size > Color Filters. If Color Filters is enabled, you can disable it and that should resolve it for you. If you happen to have color blindness or other vision challenges, there are options there that can change the way things look as well. Here’s an article that goes over the options you have available: Use display and text size preferences on your iPhone, iPad, and iPod touch - Apple Support


I hope that helps, and kindest regards.

3 replies
Question marked as Top-ranking reply

May 31, 2020 2:37 PM in response to rock128

Hey there, and welcome to Apple Support Communities, rock128!


From my understanding, you’re only able to see black and white images on your iPhone. I’d like to work with you to get that color back.


I’d recommend checking to see if grayscale is enabled in Settings > Accessibility > Display & Text Size > Color Filters. If Color Filters is enabled, you can disable it and that should resolve it for you. If you happen to have color blindness or other vision challenges, there are options there that can change the way things look as well. Here’s an article that goes over the options you have available: Use display and text size preferences on your iPhone, iPad, and iPod touch - Apple Support


I hope that helps, and kindest regards.

My screen is only in Black and white

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.