Bought a iphone and it still has old user info on it.

The previous owner needs to complete all the steps in the article below.

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

If the previous owner can not, or will not remove the lock, the phone is useless to you.

You acquired your device second hand from someone other than Apple or an authorized Apple reseller. The information below explain what has happened. You apparently didn't know to heed the advice given below.

"Before you buy/acquire an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account."

And see: Activation Lock for iPhone, iPad, and iPod touch  https://support.apple.com/en-us/HT201365.

See this heading Check for Activation Lock before you buy/acquire a device from someone else.

 What all this means is that there is no way we can help you. We are not authorized to remove the activation lock from any device. And, under your circumstances, Apple support will not help you since you cannot provide proof of ownership that they will consider to be sufficient. You would need and have your purchase receipt for the device from an authorized Apple seller with the device's serial number on it. 

All I can suggest is that you try to recovery the needed password (or possibly the purchase price) from the party you acquired the iPhone from. Recovering the password is the only way the phone can be made functional for your use.And getting it from the person you acquired it from is the only way to so.