How to connect iPhone 11 to carplay

I can’t get my new iPhone 11 to connect to my Jeep with CarPlay. I have Googled this problem and have tried so many thing and still doesn’t work; change the connecting cables, another USB port in the car, delete and add back and nothing works. I have the latest version on my phone so there are no updates.

iPhone 11

Posted on May 30, 2020 10:50 AM

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2 replies

Jun 1, 2020 10:24 AM in response to Jeep20

Hello Jeep20.


Thanks for reaching out to Apple Support Communities. I see that you are having some issues with connecting your iPhone 11 to your Jeep with CarPlay. I will be glad to assist. You have taken some great steps to try and resolve this.


Please see the following resource:If you need help with CarPlay



If you still have issues connecting to CarPlay, contact Apple Support.


Cheers.

Jun 5, 2020 9:20 AM in response to rose_10

Hello Sarah,


I was on the phone the other day for over 2 hrs and they couldn’t fix the problem. In the end the problem is not my car but the iPhone 11. They tried to say it was my Jeep but a coworker who had an iPhone X could get her phone to connect to me car AND we tried connecting my phone to hers and of course it didn’t work. I don’t want to be on the phone for another 2 hours dealing with this. Apple needs to address the issue that iPhone 11 updates caused CarPlay not to work.

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How to connect iPhone 11 to carplay

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