My iPhone seven is stuck on the apple screen

How do I get passed the apple screen? I've tried holding down the volume down and power button simultaneously as well as removing the SIM card.



nothing works.


iPhone 7 Plus

Posted on May 30, 2020 11:32 AM

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Question marked as Top-ranking reply

Posted on May 30, 2020 11:42 AM

Force restart iPhone - Apple Support ⬇︎⬇︎TRY THIS AGAIN and if force restart does not work...try putting it in Recovery Mode...


Press and hold both the volume down button and the Sleep/Wake button.

When the Apple logo appears, release both buttons.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


If that does not work try to put your phone in Recovery Mode...⬇︎⬇︎ full instructions in the link above...⬆︎⬆︎


Short instructions...⬇︎⬇︎


Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.


Press and hold the Top (or Side) and Volume Down buttons at the same time. Keep holding them until you see the recovery mode screen.


It sometimes takes a few tries to get Recovery Mode...

1 reply
Question marked as Top-ranking reply

May 30, 2020 11:42 AM in response to kailey155

Force restart iPhone - Apple Support ⬇︎⬇︎TRY THIS AGAIN and if force restart does not work...try putting it in Recovery Mode...


Press and hold both the volume down button and the Sleep/Wake button.

When the Apple logo appears, release both buttons.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


If that does not work try to put your phone in Recovery Mode...⬇︎⬇︎ full instructions in the link above...⬆︎⬆︎


Short instructions...⬇︎⬇︎


Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.


Press and hold the Top (or Side) and Volume Down buttons at the same time. Keep holding them until you see the recovery mode screen.


It sometimes takes a few tries to get Recovery Mode...

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My iPhone seven is stuck on the apple screen

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