my iphone 5 is stuck on the apple screen, what can i do?

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my iphone 5 is stuck on the apple screen, what can i do?

My iphone 5 is stuck on the Apple screen, what can I do? I am planning to buy a new phone, but have to open my iphone 5 so I do not lose data, pix, etc.

iPhone 5, iOS 10

Posted on Sep 28, 2021 3:14 PM

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Answer 1

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Katana-San

Level 9

65,101 points

Sep 28, 2021 3:17 PM in response to char888cat

Hello ~Take a look here:

If your iPhone won't turn on or is frozen - Apple Support

If your iPhone is stuck on the Apple logo

~Katana-San~

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Answer 2

deggie

Level 10

167,237 points

Sep 28, 2021 3:17 PM in response to char888cat

No, you do regular backups to not lose data, pix, etc. Have you been doing that?

https://support.apple.com/en-us/HT201412

If your iPhone is stuck on the Apple logo - Apple Support

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my iphone 5 is stuck on the apple screen, what can i do?

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