“Log in from the paired iPhone” coming up on Facebook Messenger app on Apple Watch series 4

Hi there,


I’ve never had this issue before, but when I tried to open the Messenger app today a message came up saying I have to log on from the paired iPhone. If someone messages me on messenger, the notification still comes up on the watch but I can’t actually open the app on the watch. Ive tried restarting the phone and watch, uninstalling and reinstalling the messenger app on the phone and watch and turning Bluetooth on and off on the watch and phone. None of these methods worked. The phone is updated to the latest iOS and the watch is on the latest WatchOS.


Someone Please Help!

Apple Watch Series 4, watchOS 6

Posted on May 30, 2020 11:36 AM

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Posted on Jun 2, 2020 4:56 AM

Hi Guys,


I had the same problem with my series 5 yesterday.


I did remove messenger from IPhone first,


Then removed from apple watch in apple watch itself and,


Then install again on IPhone from apple store and install on apple watch

from apple store directly on the watch as well.


Open messenger on IPhone first and then on apple watch.


This has worked for me.


Rgds


Woj


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166 replies
Question marked as Top-ranking reply

Jun 2, 2020 4:56 AM in response to Wanghanglo78

Hi Guys,


I had the same problem with my series 5 yesterday.


I did remove messenger from IPhone first,


Then removed from apple watch in apple watch itself and,


Then install again on IPhone from apple store and install on apple watch

from apple store directly on the watch as well.


Open messenger on IPhone first and then on apple watch.


This has worked for me.


Rgds


Woj


Jun 2, 2020 6:05 PM in response to KGPaul

So I tried all the steps listed above in the others post.. None of that worked. UNTIL- I redownloaded the app on my watch (from the actual watch) and my phone! Then I clicked messenger, and logged out of the current account on Messenger and relogged in with FB username and password... low and behold, the watch began loading all messages!!


Try this. Also make sure it is up to date


hope this helps!

Jun 3, 2020 9:18 PM in response to KGPaul

The solution is to make sure you aren’t automatically logging yourself into messenger on your phone by having an existing account logged in your Facebook app. My steps to get this working again we’re to:


Delete my Facebook app (or possibly log out).


Delete Messenger.


Reinstall Messenger on my phone BUT DO NOT LOG IN YET.


Add Messenger to my watch via the Apple Watch app.


Open the Messenger app on my Watch and see the message saying to log in via your phone.


Now open Messenger on your phone and log in with your username and password.

Jun 4, 2020 7:53 AM in response to AdiMicu

i had this issue as well and this is what worked for me:


  1. Log out of your Facebook account
  2. delete the Messenger app on your phone & Apple watch
  3. Re-install the Messenger app on both the phone and Apple watch (via the app store on the phone & the watch)
  4. Open the Messenger app on your Apple watch
  5. Proceed to log into the Messenger app on your phone while the app is open on your Apple watch
  6. Apple watch should come good and show any messages in Messenger
  7. Log back into Facebook again.

This has fixed the issue for me so far. I have an iPhone 6S Plus & an Apple watch Series 5. I hope this fixes the issue for everyone else as well.

Jun 2, 2020 5:23 AM in response to KGPaul

Hi Guys,


My above post was incorrect,can not edit anymore.


I had the same problem with my series 5 yesterday.


I did remove messenger from Apple wach first,directly from watch,


Then removed from Iphone and,


Then install again on IPhone from apple store and install on apple watch

from apple store directly on the watch as well.


Open messenger on IPhone first and then on apple watch.


This has worked for me.


Rgds


Woj



Jun 4, 2020 7:50 AM in response to KGPaul

i had this issue as well and this is what worked for me:


  1. Log out of your Facebook account
  2. delete the Messenger app on your phone & Apple watch
  3. Re-install the Messenger app on both the phone and Apple watch (via the app store on the phone & the watch)
  4. Open the Messenger app on your Apple watch
  5. Proceed to log into the Messenger app on your phone while the app is open on your Apple watch
  6. Apple watch should come good and show any messages in Messenger
  7. Log back into Facebook again.

This has fixed the issue for me so far. I have an iPhone 6S Plus & an Apple watch Series 5. I hope this fixes the issue for everyone else as well.

Jun 7, 2020 5:29 PM in response to frankiecaronan

I found it came back again.

Since then, I discovered that following Camellia’s prices works EXCEPT when you go back into FB after reinstalling the apps individually on each device, DON’T USE CURRENT/SAVED LOG IN. Indicate “this is not me” and log back in manually, then go onto watch, allow it to receive notifications and it should all work. I did this and after 2 days, it hasn’t asked me to “log in” since.

Jun 4, 2020 8:11 AM in response to Chill-Pineapple

Update:

It did this again when i completely closed the app on my phone while it was still open on my Apple watch. To fix that i just did the steps I mentioned & it is now working again. My theory is that Apple watches mirror what you do on your iPhone so another possible solution would be to close the app on the watch first before closing it on the iPhone. Lets hope Facebook release an update for the Messenger app to fix this as it is very frustrating.

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“Log in from the paired iPhone” coming up on Facebook Messenger app on Apple Watch series 4

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