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“Log in from the paired iPhone” coming up on Facebook Messenger app on Apple Watch series 4

Hi there,


I’ve never had this issue before, but when I tried to open the Messenger app today a message came up saying I have to log on from the paired iPhone. If someone messages me on messenger, the notification still comes up on the watch but I can’t actually open the app on the watch. Ive tried restarting the phone and watch, uninstalling and reinstalling the messenger app on the phone and watch and turning Bluetooth on and off on the watch and phone. None of these methods worked. The phone is updated to the latest iOS and the watch is on the latest WatchOS.


Someone Please Help!

Apple Watch Series 4, watchOS 6

Posted on May 30, 2020 11:36 AM

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Posted on Jun 2, 2020 11:02 AM

Hello, this happened to me today and what I did was remove the app from my iPhone and then downloaded it again while having the watch by my phone and when I logged into messenger on my phone I had the messenger app pulled up on my watch and I logged into messenger and the watch started to load and automatically logged in. Hopefully this helps.

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166 replies

Jun 3, 2020 9:06 AM in response to kinsley50

I have Apple Watch Series 5 and iPhone X, but it seems that the issue is caused by the latest update of Messenger for iOS, regardless of the Watch and iPhone model you use. I've called Polish Apple support today to ask if they know something about. They've already had one other request to look into this issue and it seems the problem is the app itself, not Apple software. For example, I use an app called Telegram. It works on the same principle and there's no logging/pairing issues. To sum up, it seems we have to wait patiently for Facebook to graciously clean their mess.

Jun 3, 2020 12:21 PM in response to KGPaul

Thank you this was very helpful and solved my problem! I just want to add to follow #7 carefully. I had to make sure I was LOGGED OUT of messenger to get it to work . It did not work the first time when I simply clicked on my name to install it on my phone and then installed it on my watch. Kudos to the person who fixed yet another apple flaw!

Jun 3, 2020 9:18 PM in response to KGPaul

The solution is to make sure you aren’t automatically logging yourself into messenger on your phone by having an existing account logged in your Facebook app. My steps to get this working again we’re to:


Delete my Facebook app (or possibly log out).


Delete Messenger.


Reinstall Messenger on my phone BUT DO NOT LOG IN YET.


Add Messenger to my watch via the Apple Watch app.


Open the Messenger app on my Watch and see the message saying to log in via your phone.


Now open Messenger on your phone and log in with your username and password.

Jun 4, 2020 3:23 AM in response to Kìmonanthe

Same here. I've tried all of the above-mentioned solutions. Deleting Facebook and Messenger from iPhone and iWatch helps, I see the tiny loading icon and then the most recent messages, but as soon as I close the app from the App Switcher view on iPhone, the "Log in from the paired iPhone screen" reappears, even though I AM logged in on a paired iPhone. It seems there's something seriously screwed up with logging to Facebook and/or Messenger in 267.0 version.

Jun 4, 2020 8:11 AM in response to Chill-Pineapple

Update:

It did this again when i completely closed the app on my phone while it was still open on my Apple watch. To fix that i just did the steps I mentioned & it is now working again. My theory is that Apple watches mirror what you do on your iPhone so another possible solution would be to close the app on the watch first before closing it on the iPhone. Lets hope Facebook release an update for the Messenger app to fix this as it is very frustrating.

Jun 4, 2020 2:49 PM in response to KGPaul

I have just messed around with this for ages! So frustrating! I took the app off my phone and watch re-installed on both. Opened the app on my phone but didn’t click continue just left that screen on then opened on the watch and asked to allow notification click don’t allow on the watch then go back to the phone and click continue onto your profile then it popped up! I tried all the other steps several times and this was the only one that worked. Hope it works for you to :)

Jun 5, 2020 6:49 AM in response to camelia225

Thank you so much for this step by step guide. I had to get a new phone and kept having this error. I deleted app from phone and uninstalled watch about 3 times without fixing the problem before I found your answer. The fact that you are deleting and reinstalling individually works!!!!

You’re a life saver from having prevented me from going crazy.

Jun 5, 2020 6:50 AM in response to Wanghanglo78

Hi, I followed the steps suggested by camelia225 (see above) and it worked, just keep in mind to manually log into your messenger account after you are prompted if the user is you, don’t just click on your username, instead click on log in as another user, type your email and password manually while your watch is nearby and it will be logged in as well. Hope this helps.

“Log in from the paired iPhone” coming up on Facebook Messenger app on Apple Watch series 4

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