“Log in from the paired iPhone” coming up on Facebook Messenger app on Apple Watch series 4

Hi there,


I’ve never had this issue before, but when I tried to open the Messenger app today a message came up saying I have to log on from the paired iPhone. If someone messages me on messenger, the notification still comes up on the watch but I can’t actually open the app on the watch. Ive tried restarting the phone and watch, uninstalling and reinstalling the messenger app on the phone and watch and turning Bluetooth on and off on the watch and phone. None of these methods worked. The phone is updated to the latest iOS and the watch is on the latest WatchOS.


Someone Please Help!

Apple Watch Series 4, watchOS 6

Posted on May 30, 2020 11:36 AM

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Question marked as Top-ranking reply

Posted on Jun 2, 2020 4:56 AM

Hi Guys,


I had the same problem with my series 5 yesterday.


I did remove messenger from IPhone first,


Then removed from apple watch in apple watch itself and,


Then install again on IPhone from apple store and install on apple watch

from apple store directly on the watch as well.


Open messenger on IPhone first and then on apple watch.


This has worked for me.


Rgds


Woj


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166 replies

Jun 1, 2020 11:38 AM in response to KGPaul

Howdy KGPaul,


It’s great to have you in the Apple Support Communities! I gather that you haven't been able to open the Messenger app on your Apple Watch, despite taking quite a few troubleshooting steps. I'm happy to guide you.


Based on the steps you’ve already tried, working with the developer of that app would be the best way to continue. The links here will help you do that: Facebook Help Center | Facebook

How to contact an app developer


Best regards.


Jun 2, 2020 10:49 PM in response to KGPaul

I have Apple Watch Series 3, newest software installed on my watch & my iPhone XR, and I have the same problem. I bought my watch a couple days ago. The first day I got my watch, I had to reinstall the app, unpair & repair my watch, reset my watch. Nothing helped. I tried the re-installing method, and it worked fine for like 10 minutes. After that, the same message comes up again. And for me, I don't see Apple Watch settings on my Messenger. It's been a couple days since I bought my watch, and this bothers me alot.

Jun 5, 2020 6:49 AM in response to camelia225

Thank you so much for this step by step guide. I had to get a new phone and kept having this error. I deleted app from phone and uninstalled watch about 3 times without fixing the problem before I found your answer. The fact that you are deleting and reinstalling individually works!!!!

You’re a life saver from having prevented me from going crazy.

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“Log in from the paired iPhone” coming up on Facebook Messenger app on Apple Watch series 4

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