Force restart iPhone - Apple Support ⬅︎ TRY THIS, and if it does not work try Recovery Mode...
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Force restart an iPhone with Face ID, iPhone SE (2nd generation), iPhone 8, or iPhone 8 Plus
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button.
- When the Apple logo appears, release the button.
Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.
Recovery Mode... the full info is in the above link...⬆︎ the short info is below...⬇︎
Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery mode screen.
It sometimes takes a few tries to get Recovery Mode...
If the above does not help...Contact Apple, you can click "Contact Support" top right corner of this page and follow the leads till you get to the phone or chat options.
They are very busy right now so you might have to try a few times, also not all options are immediately available...
OR try here...Contact Apple for support and service - Apple Support
