Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

iPhone stuck at apple logo

My phone has been having problems for a couple days ever since my storage became full. When I would experience these problems I would restart my phone. I just restarted it and now its stuck at the apple logo and has been for at least 10 min. What do I do??

iPhone X, iOS 13

Posted on Aug 18, 2020 9:55 PM

Best reply

Axel Foley

Level 10

148,326 points

Posted on Aug 18, 2020 9:58 PM

1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen

Axel F.

View in context

iPhone stuck at apple logo

Similar questions