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My iPhone isn't charging

My iPhone 11 Pro will not charge with a USB cable - I have tried it with the wall outlet adaptor and by plugging it into the USB port on my laptop

iPhone 11 Pro, iOS 13

Posted on May 30, 2020 3:26 PM

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Question marked as Top-ranking reply

Posted on May 30, 2020 3:33 PM

Have you tried a different official lighting charge cable just to rule out it ain't a faulty cable?


If your iPhone is still currently powered on I recommend doing full back up on iCloud to protect your data.




[Edited by Moderator]

3 replies

May 30, 2020 4:09 PM in response to TessNC

If you've tried two different official lighting cables (might be good idea to have close look at charging port for dirt/dust stuck in there that could be cleaned out).


If all else fails purchasing a wireless charger would allow you to charge/use the phone until you can get to Apple shop to investigate that issue for you (after COVID 19)

My iPhone isn't charging

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