My iPhone isn't charging

My iPhone 11 Pro will not charge with a USB cable - I have tried it with the wall outlet adaptor and by plugging it into the USB port on my laptop

iPhone 11 Pro, iOS 13

Posted on May 30, 2020 3:26 PM

Reply
3 replies

May 30, 2020 4:09 PM in response to TessNC

If you've tried two different official lighting cables (might be good idea to have close look at charging port for dirt/dust stuck in there that could be cleaned out).


If all else fails purchasing a wireless charger would allow you to charge/use the phone until you can get to Apple shop to investigate that issue for you (after COVID 19)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone isn't charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.