You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Brand new ipad pro will not turn on

Just got a new ipad pro, and it will not turn on. There is no charging symbol when I plug it in either. What do I do now?

Posted on May 30, 2020 4:14 PM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2020 4:21 PM

Hello,


Please refer to the following Apple Support document.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

1 reply

Brand new ipad pro will not turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.