You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods disconnect as soon as I take them out of case

I lost my AirPods case a few months back and just bought a new one from apple. They charge and connect but the second I pull one from the case they disconnect. I’ve tried resetting repairing everything I could find online and nothing has worked. Should I just buy new ones or am I missing something?

Posted on May 30, 2020 7:55 PM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2020 1:11 PM

Hello,

Start here:

Set up your replacement AirPods or charging case

If no help, try a full reset:

Reset your AirPods

Good luck.

Similar questions

1 reply

AirPods disconnect as soon as I take them out of case

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.