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AirPods disconnect as soon as I take them out of case

I lost my AirPods case a few months back and just bought a new one from apple. They charge and connect but the second I pull one from the case they disconnect. I’ve tried resetting repairing everything I could find online and nothing has worked. Should I just buy new ones or am I missing something?

Posted on May 30, 2020 7:55 PM

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Question marked as Top-ranking reply

Posted on May 31, 2020 1:11 PM

Hello,

Start here:

Set up your replacement AirPods or charging case

If no help, try a full reset:

Reset your AirPods

Good luck.

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AirPods disconnect as soon as I take them out of case

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