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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Pewpewgrodan Author

Level 1

4 points

AirPods case not working

Yesterday I figured out that the case to my AirPods weren’t working! I’ve had them for like 6-7 months.

the case won’t reset or show any kind of light. I’ve tried to charge it but nothing happened. I can’t charge my AirPods so they’re dead and when I try to “find” my AirPods in the “find my” -app it says that the AirPods are out of the case. Does anyone knows how to fix that?

I have tried to take them out and place them in they’re place one at a time, I’ve cleaned the bottom of they’re places to see if the case would detect them. Nothing I did helped!

iPhone 11 Pro

Posted on Dec 18, 2022 2:54 PM

Top-ranking reply

HarrisonRicketts

Level 1

72 points

Posted on Dec 18, 2022 3:26 PM

Hi there, from what I gather, you are having issues charging your AirPods’ case; and so, the case is dead and your AirPods are dead. This would explain why the light on the case doesn’t work, and why your AirPods say they aren’t in the case. It may be that when your AirPods died, they weren’t inside the case.

I would recommend cleaning the charging port, and check that it isn’t your charger that is damaged. If you still cannot charge your AirPods’ case, I’d recommend visiting your local Apple Store for them to assess and fix your problem. Feel free to follow up with any questions!

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AirPods case not working

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