Hi! My sister gave me her iPad mini, I set it up with my own apple ID, and I used it almost for a year or so, when I was moving to another place my iPad mini was discharged and off for a while, like 2-3 month I think. Now when I turn it on it asks me to activate it again. However, it does not accept my apple ID or my sister's. The error says: incorrect apple ID, the apple ID cannot used to unlock this iPad. What can I do? please help me I really need to use for my study.
You’ll need to recover your Sister’s AppleID that was used to originally activate the iPad.
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
For info’, when transferring ownership from one user to another, you should follow this procedure to properly prepare the iPad for use by the new user:
You’ll need to recover your Sister’s AppleID that was used to originally activate the iPad.
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
For info’, when transferring ownership from one user to another, you should follow this procedure to properly prepare the iPad for use by the new user:
We tried to activate the iPad with my sister’s apple ID, it didn’t work, same error appeared. Her apple ID is fine works in other devices.
ipad mini setup
