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Ipad screen stuck on Apple logo

iPad stuck on Apple screen

iPad Pro, iPadOS 13

Posted on May 31, 2020 5:25 AM

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Question marked as Top-ranking reply

Posted on May 31, 2020 5:44 AM

If iPad isn’t responding, do one of the following:

  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

May 31, 2020 5:44 AM in response to patricia146

If iPad isn’t responding, do one of the following:

  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Ipad screen stuck on Apple logo

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